Gamanza Engage

Thank you for choosing Gamanza Engage Player Engagement Platform. This guide is designed to help you get started quickly and effectively with our CRM software, tailored specifically for the online gaming industry. Whether you’re new to our platform or looking to deepen your understanding, this manual provides a step-by-step walkthrough of key features, best practices, and expert tips to optimize your player engagement strategy. Let’s embark on this journey together, ensuring your success and enhancing your players’ experience.

Welcome Page

Welcome Page

Main Welcome Section:

At the top of the screen the user’s environment is highlighted as “QA,” indicating that the user is working in the QA environment. It changes depending on the environment the operator is working on.

Overview and Personalization Tab

This will be detailed later in this document.

Calendar Section

On the right side, a calendar is shown with the operator's current date.

Quick Access Section

Featuring a grid of shortcut tiles to different features within the platform. These include:

  • Missions

  • Mission Bundles

  • Ranks

  • Token Rules (Casino and Sports)

  • XP Point Rules (Casino and Sports)

  • Player Category

  • Reward Shop

  • Purchase Feed

  • Tournaments

  • Campaigns

  • Analytics

  • Segments

  • Templates

  • Custom Triggers

  • Unsubscribe Report

  • Frequency Cap

  • Player Data

Sidebar Menu

On the left-hand side, there is a vertical sidebar with icons for different sections:

  • Home

  • CRM

  • Gamification

  • Settings

  • Help (at the bottom)

User Profile Section

User profile dropdown

At the top-right corner, there is an avatar with the operator initials, along with a dropdown arrow that likely provides access to the user profile or settings.

Search Bar

Search Options

A search bar is visible near the top of the screen, labeled “Find Player by Player ID.”

Search Bar

At the top, there is a search bar labeled “Find Player by Player ID,” where users can input a query.

Exact Keyword Checkbox

At the top of the filter options, there’s a checkbox labeled “Exact Keyword.” Selecting this would likely narrow the search results to exact matches of the entered keyword.

Search Criteria Options

Below the checkbox, various radio button options allow users to refine their search by different criteria. The available options are:

  • Player ID (pre-selected)

  • First Name

  • Last Name

  • Phone

  • Username

  • Email

  • Language

  • Currency

  • Birth Date

  • Nationality

  • Country

  • City

  • Street

  • Postal Code

  • Registration Date

  • Verification Date

  • Registration Device

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