CRM v1.11 Release Notes

Overview

CRM version upgrade within the Admin v1.11.

Improvements

New Columns in Analytics Details Page

Two new columns for Target Group and Channel were added in the Analytics Details page, in order to better distinguish them on each player. Now, players inside a Control Group can be easily identified and filtered as well.

Control Group in Campaign History

Players inside a Control Group can now be easily identified in the Campaign History from the Player Card.

Clickable Control Group in Main Analytics Page

Within the main Analytics page, when looking at the Additional KPIs for the Control Group, now the following values are clickable:

Segment Count

When performing a Segment Count, only one count will be allowed per Admin User simultaneously. A small informational pop up will appear in the bottom right corner of the screen until the count is completed. Once completed, it will display the results there and a new Segment Count may be performed.

Also, a new column has been added in the Segments Library to show the last Segment Count that was performed.

Placeholders for Rank and Level

Two new general placeholders were added in the CRM, related to Gamification: Rank and Level. These placeholders can be used in any template.

Easy Access to Campaigns

The details about a Campaign can now be easily accessed through a direct access from the Campaign History or through the Timeline View in Analytics. The Campaign details will open from a side drawer.

Easy Access to Analytics

The Analytics can now be accessed also through the Campaign Edit page.

Aborted Campaigns in Analytics

Aborted Campaigns can be seen now in Analytics and can be filtered like others.