My Rewards
In the Player Card, there is a section within the Gamification tab to view all the Rewards earned by a player through the various mechanics. These will display in chronological order (newest first).
This section will allow the Operator to filter by:
Date (Current Month, Last Month, Current Year, Last Year, Date Range)
Status (Unclaimed, Pending, Granted, Activated)
Gamification Source (Ranks, Missions, Tournaments, Rewards Shop)
Reward Type (Bonus Offer, Tokens Booster, Missions Booster, Tournaments Booster, Tokens, XP Points)
My Rewards Library
The table will display the following Reward information:
Status: this refers to the current status of the Reward:
- Unclaimed: When a reward gets awarded through a mechanic, but it hasn’t been claimed by the player and therefore, the player doesn’t know yet what was won. Once it gets claimed, then the reward can be added to the player.
- Pending Activation: Used for Boosters. When a Booster was added, but it hasn’t been activated yet.
- Granted: Used for Bonuses, Tokens and XP Points. For Rewards that were already added to the player.
- Activated: Used for Boosters. When a Booster was already activated. This status will display the timestamp when the Booster was activated through a tooltip, and if it was activated automatically or by the player.
For Rewards with status Unclaimed, the Operator will have an option to claim it manually for the player and to delete the Reward, if needed. Also, for Pending Activation Boosters there will be an option to delete it, if needed.
Granted Date: The exact time the reward was credited.
Gamification Source: if the reward was granted through Ranks, Missions, Tournaments or a Reward Shop purchase.
Reward Type: if the reward is a Bonus Offer (for PAMS integrations), Tokens Booster, Mission Booster, Tournament Booster, Tokens or XP Points.
Reward: the information about the actual reward received.
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