XP Points
XP Points
The XP Points Rule section allows Operators to set rules within the Gamification mechanics to establish how users will accumulate Experience (XP) points, which will enable users to move through the ranking system and win rewards.
Every wager made by the player will earn them XP Points, which allows them to level up and upgrade to higher Ranks as they accumulate them. You can easily configure how each bet will contribute toward the accumulation of XP Points in the back office.
XP Points Settings
Under Settings > System Settings > Gamification you will find the XP Points Settings. Here you will see the default setting for how XP Points will be collected. You can define the contribution type to be based on one of these:
Total Bet Amount (Real Money Only): if a player wagers €10 with Real Money, with a 100% contribution, the player would earn 10 XP Points.
Total Bet Amount (Real Money & Bonus Money): if a player wagers €10 with Real Money and €10 with Bonus Money, with a 100% contribution, the player would earn 20 XP Points.
Total Round Count (Real Money Only): if a player makes 1 Round of €10 with Real Money, with a 100% contribution, the player will earn 1 XP Point.
Total Round Count (Real Money & Bonus Money): if a player makes 1 Round of €10 with Real Money and €10 with Bonus Money, with a 100% contribution, the player will earn 1 XP Point.
XP Points Library
The XP Point Rules allow you to override the default settings for XP Point accumulation. This is useful for marketing purposes. To access the XP Points Library, in the Gamification sub-menu, you will find the XP Point Rules section. Here, you can perform the following actions:
Create XP Point Rules (to determine how player's activity will contribute toward accumulating XP Points)
Add Bulk XP Points (to add XP Points to multiple players at once)
Search the list of rules created in the XP Points Library
Search the Bulk XP Point History
Access the Archive of previously deleted rules
You will be able to search rules by Rule Name, Rule Status (Active or Inactive), the Ranks the rule is for (Ranks must have been already predefined), Contribution Type (whether it's based on Game, Game Provider or Game category), and Tags (predefined by each Operator).
The Rules Library will display the existing rules with the following information:
Status: If it is Active or Inactive
Name: The name of the rule
Rank: This will display the Rank the rule was created for
Contribution Type: This will display the type of contribution
Contribution Percentage: This will display the percentage of the contribution
Option: This will provide three options, to Edit the rule, Duplicate or Delete button to Delete the existing Rule
Create XP Point Rule
Creating XP Points rules allow you to pre-define how players will accumulate XP Points based on the conditions configured here. How playing each Game, Game Provider or Game Category will contribute toward XP Points accretion will be based on percentages. For example, for every 2 EUR bet with Real Money on Slots (Game Category), the player wins 50% in XP Points, meaning, 2 EUR = 1XP Points.
In order to create a new XP Point rule, click on the Create XP Point Rule button on the top right-hand side of the screen.
Inside, you will have to follow these steps to successfully create a new rule:
Step 1 - Details:
Enter the new rule Name, any Tags if applicable (Optional), and a description for this rule.
Step 2 - Ranks Selection:
Then, you will select the player Ranks that will be impacted by this rule. Ranks must have been previously configured in order for them to show up in the list.
Step 3 - Contribution:
Here you will be able to define how players will XP Points based on the Contribution Type, which can be one of three possibilities:
Game (sets a specific contribution percentage for playing specific games)
Game Category (sets a specific contribution percentage for general game categories, such as Slots, Table Games, etc.)
Game Provider (sets a specific contribution percentage that will cover all games by a selected gaming provider)
In order to set the contribution rule:
Select the Contribution Type
Enter the Game ID, Game Category ID or Game Provider ID in the field, then select Add
Set the Contribution percentage that will apply for player activity in the corresponding selection, which will be based on Real Money Bets as a default. As an example, if a player wagers 100 CHF on a NetEnt game and the contribution percentage is 50%, this means that 50% of that wager will be granted as XP Points.
An option to delete your selection will appear if you hover your mouse over the selection line
Step 4 - Status:
Choose whether the rule will be active or inactive and then hit Create.
*Note: As a default, there will be a contribution hierarchy that automatically sets priorities to some rules over others in case there are multiple rules contradicting each other in place. The rule with the highest priority in the hierarchy is the most specific one, which will override any other rules in place.
Top priority: Rules based on Games
Secondary: Rules based on Game provider
Least priority: Rules based on Game category
This means that if there are two rules setting different contribution percentages at once, the one where the Game is specified will have priority over any other rule.
Add Bulk XP Points
The Add Bulk XP Points option is on the top right-hand side of the screen within the XP Points library. This will allow you to either Credit or Debit a specified amount of XP Points from a list of players at once.
A pop-up window will appear with the option to upload a .CSV file with the list of Player IDs, Amount to credit or debit, and the Transaction Type (Credit or Debit):
When uploaded, the system will display a message letting you know the transactions are getting updated and the status can be checked under the BulkXP Points History tab.
Adjust single-player XP Point count
In order to manually Credit or Debit XP Points from a specific player account, head over to the player card. Inside, you will see the XP Points button with the current XP Point count. When hovering your mouse over the XP Points option, three dots will appear with the options to either Adjust XP Points (Add or Remove XP Points from the account) or to view the XP Points History of XP Point credits and debits in the account.
To manually credit or debit XP Points, select Adjust XP Points. A pop-up window will appear for you to enter the following information:
Action: Add/Remove
Amount (input field)
Comment
Once you click on Add/Remove, the system will add or remove the XP Points from the player’s balance and display a confirmation message if the transaction was successfully completed or an error message if for some reason the funds could not be added or removed.
This transaction will be shown in the Logs (showing comment, user who made the transaction, etc.), and will also display in the XP Points History.
In the History, you may filter results by Date range, Type (Credit or Debit) or Method (Manual or Automatic). The list will display the Date credited, Game, Provider, and Category which released the XP Points, the transaction Type (Credit or Debit), the Method (Automatic or manually credited), Bet Amount, Credit or Debit Description (comment), XP Points granted or removed, and Ending XP Points Balance.
Last updated
Was this helpful?