Missions for Regulated Markets

1) “Set & Celebrate Your Limits”

Idea: A one-time mission that rewards players for enabling RG tools before the holidays.

Tasks (all non-wager):

  • Set at least one limit (deposit, loss, or time) and keep it active for 7 days.

  • View play history / account statement in the last 7 days.

  • Complete a 3-question RG micro-quiz.

    Reward: Small XP + a non-monetary badge; optionally a tiny amount of non-cash tokens earmarked for merchandise-only items in the Reward Shop (no wagering benefits).

    Controls & compliance:

  • Eligible only for KYC-verified, 18+ Swiss accounts; exclude all blocked/self-excluded players and anyone with active affordability flags. (Swiss online casino accounts require 18+, residency checks and blocking of banned players.)

  • Promote as part of your Sozialkonzept (information, self-control, restrictions) and surface self-exclusion help at every step; ESBK requires casinos to maintain such social-protection measures.

    How to implement in Engage:

  • Detect limit-set and play-history views via front-end events/webhooks; award XP/tokens via the credit XP/virtual currency endpoints; expose the mission via the Missions Module in the Web Client SDK.

2) “12 Days of Safer Play” (Advent-style micro-missions)

Idea: A capped, daily sequence of micro-habits—no wagering requirements.

Example daily tasks (choose 6–12):

  • Enable/confirm a time limit; set a calendar reminder for a break.

  • Read a short “holiday RG tip” and acknowledge.

  • Take at least a 10-minute break after opening a game; claim the day’s “snowflake” only after the break.

  • Review last week’s activity; confirm you understand variance basics.

    Reward: Small XP per day; complete 7/12 days to earn a collectible cosmetic badge.

    Controls & compliance:

  • Daily claim windows and strict session/mission caps (e.g., 1 claim/day, total 7–12 claims).

  • Always surface self-exclusion and safer-play resources (consistent with RG org guidance on limits, breaks, and self-exclusion).

    Engage build:

  • Model each day as a mission step; use easter-egg claims or content-read events; track breaks with lightweight “break_start/break_end” custom events; reward via XP API; progressive unlock via bundle.

3) “Holiday Knowledge Hunt (RG Edition)”

Idea: A quiz-driven scavenger hunt across your RG pages (DE/FR/IT).

Tasks: Answer short questions about odds, budgets, and how to self-exclude; final step is acknowledging where to find help.

Reward: XP + a “RG Ally” profile frame; optional entry into a non-monetary raffle for site merch (avoid prize draws tied to stakes; keep T&Cs clear and transparent per Swiss promo norms).

Compliance notes:

  • Prominent links to your Spielsperre / exclusion information and helplines. (ESBK highlights self-exclusion and social protection measures.)

    Engage build:

  • Host FAQs in CMS; fire “content_read/quiz_passed” events; mission completion awards via API; optional merch via Reward Shop catalog (no cash equivalence).

4) “Cool-Off Streak”

Idea: Incentivize not playing continuously for short windows during the holidays.

Tasks: Choose a 12-hour or 24-hour cool-off window (player-initiated); claim a snowflake after the window expires without wagers.

Reward: XP only (no bonus, no stake multipliers).

Controls & compliance:

  • Offer only to players without risk flags; hard-cap to 2–3 claims across the whole campaign; show self-exclusion option prominently (aligns with RG guidance on voluntary exclusions and breaks).

    Engage build:

  • Store a server-timestamped “cool_off_until”; block claim if any wager events occur; award via XP credit; expose status with the Player Module and on-site widget.

5) “Gift-Back Mission” (Operator charity pledge)

Idea: For each completed non-wager RG action (setting a limit, reading tips, confirming help resources), the operator donates a small amount to a Swiss harm-prevention charity—no raffle, no player prize.

Why it’s safe: No consideration, no prize to the player; it’s an operator-funded CSR initiative. Keep the disclosure crystal clear and avoid implying gambling is needed to trigger donations; follow standard Swiss promo transparency.

Engage build:

  • Mission tracks RG actions; when completed, fire a webhook to your CRM/CSR system to log a donation; grant a thank-you badge only.

Guardrails (apply to all missions)

  • Eligibility: Swiss-licensed brand only; KYC verified; 18+; Swiss residency check; exclude self-excluded/blocked players.

  • No spend, no speed: No step should require deposits, time-on-device, or stake volumes; no leaderboards by wagering. (Aligns with RG tips on budgets, limits, and breaks.)

  • Caps & pacing: 1 claim/day; small XP/tokens; tight global caps; no stacking with any bonus-type promotions.

  • Copy standards: Always include DE/FR/IT RG disclaimers and clear links to Spielsperre / support.

  • Audit trail: Log mission completions and reward source (“CRM/RG Mission”) using Engage’s reward-credit API; keep webhook logs for compliance review.

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