Reward Types
Gamification Rewards Engine
The Rewards Engine defines the prize types that can be used across Gamification. These rewards can be used in the following mechanics:
Ranks & Levels
Missions
Tournaments
Mini Games
Rewards Shop (where applicable)
This article explains what each reward type is and what you, as an operator, need to configure.
Reward Types Overview
Tokens
Tokens are the platform’s virtual currency. Players mainly use Tokens to purchase items in the Rewards Shop, and they can receive Tokens as rewards through different gamification mechanics
The token reward amount should be a positive whole number (no decimals).
When to use it?
As a reward (e.g., from a Mission or a Tournament).
As a price for other reward types in the Rewards Shop (for example, “500 Tokens for 50 XP”).
XP Points
XP Points are the experience currency that lets players progress through Levels and Ranks. As players earn XP, they move up in the Ranking system and unlock additional rewards.
The XP's reward amount should be a positive whole number (no decimals).
When to use it?
As a reward (e.g., from a Mission or a Tournament).
As a product type in the Rewards Shop (players buy XP using Tokens).
Boosters
Boosters give players a time-limited advantage, multiplying Tokens, XP, or Mission progress for a specific period.
Booster Types
Helps the player level up faster.
Speeds up progress on the player’s current active Mission.
Multiplies the rate at which the player earns Tokens.
Booster ConfigurationParameters
For each Booster, you configure:
Booster rate: Multiplier that defines how much faster the player progresses while the Booster is active (e.g. 2x or 1.5x). In practice, the system multiplies the relevant value by the booster rate. Find some examples below:
1x : normal speed (no boost)
1.5x → 50% faster than normal
2x → 100% faster (double speed)
Timeframe: Duration of the effect (Minutes, Hours, Days, Weeks, Months)
Activation
Automatic: The Booster becomes active as soon as it is granted.
By Player: The player must manually activate it in the Casino Frontend.
Validity Time: defines how long the player has to activate the Booster before it expires (anytime, period, specific date).The validity countdown starts when the Booster becomes available to the player.
If the player does not activate the Booster in time, it moves to Expired and cannot be used.
Limiting Active boosters
Operators can restrict how many Boosters a player can have active at the same time.
Queued Booster Activation Message
If a player tries to activate a Booster while the maximum number of active Boosters is already reached, a message informs them that:
They cannot have more than the configured number of active Boosters (in general or per Booster Type).
If they continue, the new Booster will not activate immediately but will be queued.
The player can then confirm whether they want to proceed with this activation and queue the Booster.
Bonuses Offers
Bonus Offers let you use bonuses that are already created in your own Bonus Engine as rewards in Gamification.
Instead of configuring a new bonus from scratch, you simply link to an existing Bonus Offer from your Bonus Engine and use it as the prize for a gamified activity
How to configure Bonus Offers
Select a Bonus Offer from a dropdown connected to the operator’s Bonus Engine, or
Enter a Bonus ID directly, if they already know which bonus they want to use.
Gamification then takes care of granting that Bonus Offer to the player when the linked activity is completed.
External Rewards
External Rewards are prizes that are fulfilled manually by the operator and do not require any technical integration with the platform. They can be selected as prizes in your Gamification mechanics (Ranks, Missions, Tournaments, Mini Games, etc.).
They are ideal for things like:
Physical items (merch, gadgets, gift boxes)
Offline experiences (event tickets, dinners, trips)
Any reward handled outside the casino system
How to configure External Rewards
Reward Icon: Select an image from the Media Database.
Internal Description Used only internally so your team quickly understands what the reward is.
External Description: Text shown to players in the Casino Frontend.
This keeps External Rewards flexible, while still structured enough for both operators and the AI to understand and surface them correctly.
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