In-App Push Notifications

In-app push notifications are messages sent to users while they are actively using an application. These notifications are designed to enhance user engagement, provide contextual information, and drive user actions directly within the app. Unlike web push notifications, in-app notifications target users who are already interacting with the application, making them highly effective for delivering immediate and relevant updates.

Step 1: Enter Notification Details

1.1. Access the ‘Details’ Section:

• Begin by adding the foundational details of your in-app push notification template.

1.2. Complete the Fields:

• Name: Enter a name that clearly identifies the purpose of the notification.

• Tags (Optional): Add tags for easy organization and categorization.

• Description: Provide a short summary explaining the notification’s objective.

Step 2: Add Message Languages

2.1. Select and Configure Languages:

• Add the required language(s) for your notification by clicking Add Language.

• Specify the details for each selected language.

2.2. Customize Notification Content:

• Image: Upload an image to display with the notification (recommended size: 360 x 240 px, formats: PNG, JPG, or GIF).

• Logo: Add a logo to personalize the notification (recommended size: 256 x 256 px).

• URL: Specify the link where users will be redirected upon interaction.

• Title: Enter a concise and engaging headline for the notification (up to 80 characters).

• Description: Add a short description to provide more context (up to 150 characters).

3. Review the Content:

• Use the Preview button in the summary panel on the right to validate the notification design and text.

Please notice this requires further technical configuration, please refer to our technical documentation:

https://docs.gamanzaengage.com/docs/CRM/channels/in-app-push-configuration